IAH test beta Hellgate London on paying customers?

Feelings are running hot on the IAH Hellgate London forums about the server reset and the character wipe.

Here's one angry forum thread that makes a good point, that IAH released an untested Beta version of the game:

"In short, IAHgames just pushed out a beta server on production environment and cheat us all."

Probably not a beta, but certainly not tested before the launch.